Shipping & discretion

Every order ships in a plain, unmarked mailer from our warehouse in Colorado. No logos, no branding — just a courier label.

Where we ship

United States and Canada.

Rates

• USA Standard: $14.99 flat. Free on orders over $99.
• USA Express: $19.99 (selectable at checkout).
• Canada: $21.99 flat. No free threshold.

No minimums on Canada; no surprise fees at checkout.

Timing

In-stock orders dispatch within 24 business hours (Mon–Fri, excluding US holidays). USA Standard: 3–4 business days after dispatch. USA Express: 1–2 business days. Canada: 4–9 business days.

Canadian customers: customs and duties are not collected at checkout — any applicable charges are assessed by CBSA on arrival.

Discretion

Plain outer mailer, courier label only. Billed discreetly as "Soame Mercantile."